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TICKETsage Inc. REFUND POLICY
TICKETsage Inc. is confident that our customers will find our services fair, competitive, and industry leading. However, if for any reason, you are not completely satisfied with your ticket purchase, we will gladly credit your credit card for the full ticket price less handling and convenience fees. The Money-Back Guarantee is available only if:

• All Tickets purchased in a single transaction are returned in good condition no later than 36 hours prior to the day of the show; and
• You have called the TICKETsage customer service number (479-587-8336) and requested a Return Authorization (RA) Number; and
• You or someone else in your household has not previously received a credit from this Money-Back Guarantee offer.

This Money-Back Guarantee applies only to the standard ticket charges. It does not apply to any additional fees charged by TICKETsage for postage, handling, or other convenience charges clearly marked on the ticket receipt.

No refunds will be issued 36 or less hours prior to the time of show. Any cancellations must be received and confirmed via our customer service department prior to this 36-hour window.

After calling the customer service department, you will receive an RA number, which is essential for you to have if you have any future questions regarding your refund. Cancellations will not be accepted via e-mail or fax. Cancellations are not deemed valid until all purchased tickets are received at the address below, checked for validity, and processed by our customer service department.


TICKETsage Inc.
Customer Service (RA# ____)
112 W. Center Street
Third Floor
Fayetteville AR 72701

Please also see our Privacy Policy.

 

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